FAQ | Trade Pack
Frequently Asked Questions
Welcome to the Tradepack FAQ section. Here you will find answers to the most common questions about our custom packaging, ordering process and services across the United Kingdom.
General Questions
What does Tradepack do?
Tradepack is a UK based custom packaging supplier specialising in branded food and retail packaging. We help businesses create professional packaging that strengthens their brand identity, including coffee cups, boxes, bags and more.
Where is Tradepack based?
We are based in Newcastle upon Tyne, United Kingdom. We supply businesses across all regions of the UK including England, Scotland, Wales and Northern Ireland.
Do you only work with large businesses?
No. We work with businesses of all sizes, from independent cafés and bakeries to growing restaurant chains and food brands.
Ordering & Pricing
How do I place an order?
Custom packaging orders are placed through our Create Your Brand wizard, where you select your products, style and requirements. After submission, our team provides a tailored quotation.
Ready to Print products can be purchased directly online through our Shopify store.
What is the minimum order quantity?
Minimum order quantity depends on the product type and specification. Most custom packaging products are produced in bulk quantities suitable for B2B use.
Exact MOQ details are provided during the quotation process.
How much does custom packaging cost?
Pricing depends on product type, size, quantity and print requirements. We offer competitive wholesale pricing to ensure high quality packaging remains affordable for businesses.
Design & Customisation
Can I add my logo to packaging?
Yes. All custom packaging products can be fully branded with your logo, artwork or design.
Do you offer design support?
Yes. We provide a free design service to help you create professional packaging artwork before production begins.
What file formats do you accept?
We recommend vector files such as AI, EPS or PDF. High resolution PNG files with transparent backgrounds are also accepted.
Products
What products do you offer?
We specialise in a wide range of food and retail packaging, including:
- Coffee cups
- Burger boxes
- Pizza boxes
- Bakery packaging
- Greaseproof paper
- Delivery bags
- Sandwich and wrap packaging
- Stickers and branded accessories
Can I order samples?
Sample availability may vary depending on the product type. Please contact our team to request sample options.
Production & Delivery
How long does production take?
Standard production time is typically 2 to 3 weeks depending on order size and product specification.
Do you deliver across the UK?
Yes. We provide nationwide delivery across the United Kingdom.
Do you offer storage services?
Yes. For bulk orders, we can provide storage solutions to help businesses manage stock efficiently.
Support
How can I contact Tradepack?
You can contact us via WhatsApp or through our quote request form. Our team aims to respond as quickly as possible.
What is the best way to get a quote?
The fastest way is to use our Create Your Brand wizard, which sends us all your requirements in one structured request.
Still have questions?
If you need further help, our team is always here to support you.
Tradepack helps UK businesses create better packaging that builds stronger brands.